单项选择题
In IPCCX, what is a CSQ?（）
A.Common Service Queue
B.Competency Service Queue
C.Common Skill Queue
D.Contact Skill Queue
E.Contact Service Queue
F.Competency Skill Queue
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相关考题
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单项选择题
InIPCCX,skillscanbeassignedtowhichofthefollowingconfigurationobjects?（）
A.resources
B.Skill Groups
C.competence levels
D.Resource Groups -
多项选择题
WhichthreeIPCCXconfigurationstepsareonlyavailableintheIPCCExpressEnhancedorPremiumedition?（）
A.Create Resource Groups
B.Create Skills
C.Assign Resource Groups and Skills to Agents
D.Create Contact Service Queues
E.Provision Remote Monitoring
F.Provision Agent-based Routing -
单项选择题
WhatisthemaximumnumberofCSQsthatacallshouldbequeuedforwhenconfiguringIPCCExpress?（）
A.15
B.20
C.25
D.30
E.40
F.50
